Intelligent Mail Services Update

PostalOne!^® and FAST^® Outage: PostalOne! Release 24.0 will be deployed on Saturday, March 13, 2010. The PostalOne! production system will not be available from 10:00 p.m. CT on Saturday, March 13 through Sunday, March 14, 2010, at 8:00 a.m. CT.

FAST Release 14.0 will be deployed on Sunday, March 14, 2010. FAST production will not be available from 4:00 a.m. CT through 8:00 a.m. CT on Sunday, March 14, 2010. During this period FAST Web Services, FAST online application, and the FAST Customer Supplier Agreement (CSA) module will be unavailable. 

PostalOne! Release 24.0 and FAST Release 14.0 will be deployed to the PostalOne! and FAST Test Environments for Mailers (TEM) respectively on Monday, March 15, 2010. The PostalOne! and FAST TEM environments will not be available from 4:00 a.m. through 12:00 p.m. CT during this deployment.

To learn about the changes in PostalOne!  Release 24.0, refer to the release notes posted on RIBBS® under Intelligent Mail® Services Latest News.

To learn about the changes in FAST Release 14.0, refer to the release notes posted on the FAST Website under Resources.

Guides Update: To support PostalOne! Release 24.0 on March 14, the following guides are updated and available on RIBBS under Intelligent Mail Guides & Technical Specifications:

• A Guide to Intelligent Mail for Letters and Flats
• Test Environment for Mailers (TEM) Checklist and Troubleshooting
• Postal Service Mail.dat® Technical Specification
• Postal Service Mail.XML® Technical Specification

Assistance: Please call the PostalOne! Help Desk at 1-800-522-9085 if you have any questions or problems accessing the Business Customer Gateway, your accounts, or submitting electronic documentation. The PostalOne! Help Desk is accessible from Canada at no charge.

Intelligent Mail Services Update

New Presentations: Three new educational presentations will be posted next week on RIBBS>Intelligent Mail Services>Education:

• IMb™ Basic Option
• How to Work with Your Mail Preparer
• Intelligent Mail: Initial Steps for Mailers

Beginner’s Overview: The updated Beginner’s Overview guide is being reviewed and will be posted next week at: RIBBS>Intelligent Mail Services>Guides & Specs.

PostalOne!® Release 24.0: The release notes for PostalOne! Release 24.0, scheduled for deployment March 14, 2010, are posted at: RIBBS>Intelligent Mail Services>Latest News>Important Links>PostalOne! Release Notes.

National Postal Forum: Save the date. The 2010 National Postal Forum is scheduled for April 11-14 in Nashville, Tenn.

Assistance: if you have any questions or problems accessing the Business Customer Gateway, your accounts, or submitting electronic documentation, please call the PostalOne! Help Desk at: 1-800-522-9085. The PostalOne! Help Desk is accessible from Canada at no charge.

PostalOne Outage

The PostalOne!® system has been down since 5:50 pm ET Friday February 5 and is projected to be back up late evening on Tuesday February 9. During this outage mailers cannot access mailing reports, balance, fees and transaction information. Mailers cannot submit electronic mailing information or receive Full Service feedback such as address correction information. Although the FAST^® system is operational only the online FAST application is available to schedule appointments.

USPS acceptance facilities are operating under contingency procedures.

We are conducting webinars on Monday Feb. 8 as follows, to advise mailers of our contingency procedures and respond to questions/concerns:

10:00 ET: Webinar on PostalOne! outage and Contingency Procedures

Phone Number: 877-512-0764  Meeting ID: 4353222

Or log on to: http://meetingplace5.usps.gov/join.asp?4353222

2:00 ET: Webinar on PostalOne! outage and Contingency Procedures

Phone Number(s): 877-512-0764 Meeting ID: 6917773

Or log on to: http://meetingplace5.usps.gov/join.asp?6917773

Following is a summary of the procedures to be followed for business mailings during this outage:

• Mailers submitting hard copy postage statements should continue as usual.
• Mailers submitting electronic documentation via Postal Wizard will be required to submit hard copy postage statements.
• Mailers using Mail.dat or Mail.XML to submit mailing information must submit hardcopy postage statements and a qualification summary report for each of their mailings.  A mailer may provide a mailing log and other supporting documentation in hardcopy or via access to electronic viewer if available for Postal clerks. Acceptance employees will only request documentation that is necessary for verification or other required function.
• USPS Acceptance employees will enter hard copy postage statements into the system or finalize eDoc statements when the system is restored.

Special Postage Payment Systems

• Mailers that have special postage payment system agreements (SPPS) in place will follow the contingency plans identified in the SPPS agreement.
• Mailers who have an authorized DSMS agreement may provide a mailing log by day in lieu of hardcopy postage statements.  This log must include at a minimum the elements:  Job ID#, permit number, total pieces, and total postage.  The clerk needs to annotate the date of mailing for each line item on the log.

Feel free to contact your local Business Mail acceptance personnel or the PostalOne! Helpdesk at 800-522-9085 with your questions/concerns.

We apologize for the inconvenience. We are committed to restoring PostalOne! as soon as possible and will advise you once the system is restored so you can resume your normal mailing procedures with the Postal Service.

DMM Advisory

Streamlining Hard-copy Postage Statement Processing

Today the Federal Register published our proposed rule, Streamlining Hard-copy Postage Statement Processing.

This proposed rule reflects changes in the processing of hard copy postage statements that accompany commercial and permit imprint mailings at Postal One!® facilities.

Mailers are encouraged to mail or hand-deliver written comments to the U.S. Postal Service® Headquarters in Washington DC no later than February 25, 2010. Mailers may also email their comments concerning the proposed rule, containing the name and address of the commenter to: MailingStandards@usps.gov, with a subject line of “Postage Statement Processing.”

Read the entire proposed rule on the Postal Explorer® website at pe.usps.com by clicking on Federal Register Notices in the left frame.

DMM Advisory – January 19, 2010

Mail.dat Client: On March 14, 2010, the Mail.dat^® Client used to upload Mail.dat version 08-2 files to the PostalOne!^® system will no longer be available. A new Mail.dat Client for uploading Mail.dat versions 08-2 and 09-1 files became available on November 15, 2009.

Reminder – PostalOne! Release 23.0.0 was implemented on Sunday, January 3, 2010 and supports the Shipping Services price change. With this update, only the January 4, 2010 version postage statements will be accepted.

PostalOne! Release 24.0: The pre-release notes for PostalOne! release 24.0 are posted on RIBBS^®>Intelligent Mail Services>Latest News>PostalOne! Release Notes.

RIBBS New Features: Two tools have recently been added to enhance the RIBBS Website. Check them out:

• Email subscription will provide you with automatic email notifications when pages posted on RIBBS are updated. This will allow you to have the most current information with an update reminder sent to you. Subscribe to one or more page notifications and stay up-to-date.

• Search allows you to locate words or phrases within the RIBBS website.

National Postal Forum: Save the date. The 2010 National Postal Forum is scheduled for April 11-14 in Nashville TN.

Assistance: Contact the PostalOne! Help Desk at postalonehelpdesk@usps.com or call 800-522-9085 if you have any questions or problems accessing the Business Customer Gateway, your accounts, or submitting electronic documentation. The PostalOne! Help Desk is accessible from Canada at no charge.